5 Questions to Ask Before Hiring Hard Times Plumbing Services

By Brian on January 26, 2024


Are you tired of dealing with plumbing disasters that disrupt your daily routine or business operations? At Go Pro Plumbing, we understand the headaches that plumbing issues can cause and believe in the power of information to make better decisions for your property.

Hard Times Plumbing, based in Haltom City, Texas, offers a range of residential and commercial plumbing services, including emergency services. Whether it’s a simple faucet installation, major sewer line replacement, or trenchless repairs, this company strives to meet their customer’s needs. Before you reach out to the company, we’ve compiled a list of vital questions you must ask to ensure that you’re making the right choice for your home or business.

The importance of asking these questions cannot be overstated as your plumbing system is essential to your day-to-day activities. Plumbing is a crucial system responsible for delivering clean water for all our needs – cooking, cleaning, bathing, and more. Any disruption can cause significant inconvenience and even damage to your property.

In this guide, we’ll cover the most critical questions to ask Hard Times Plumbing before hiring their services to give you peace of mind, knowing you’re working with a reliable and efficient provider.

5 Questions to Ask Hard Times Plumbing Infographic - hard times plumbing infographic pillar-5-steps

To help you understand better, we’ve created an infographic detailing the five most crucial questions to consider before hiring Hard Times Plumbing. By the end of this guide, we hope to equip you with the knowledge necessary to choose a plumbing service confidently. Stay tuned as we delve into the essential questions you need to ask Hard Times Plumbing before making a decision.

Question 1: What Services Does Hard Times Plumbing Offer?

When choosing a plumbing service, the range of services they offer is undoubtedly a crucial factor to consider. Do they provide a comprehensive list of services to cater to various plumbing needs, or do they specialize in a few areas? Let’s find out what Hard Times Plumbing brings to the table.

Overview of Residential Services

Hard Times Plumbing provides a wide range of residential services. These include drain repair, hot water recirculation pump installation and repair, plumbing inspection and repair, faucet installation, and more. Notably, they also offer plumbing installation or replacement services, which can be essential if you’re remodeling your home or upgrading your plumbing system.

Of particular interest is their innovative approach to water and gas line replacement. Hard Times Plumbing offers trenchless line replacement, a less invasive method that can replace a yard water line with only two small access areas instead of digging up your whole yard. This service can significantly minimize the disruption to your property and daily routine.

Overview of Commercial Services

The research does not provide specific details about Hard Times Plumbing’s commercial services. However, given their extensive range of residential services, it’s reasonable to expect that they could handle similar tasks in a commercial setting. When inquiring about their services, be sure to ask about their experience and capabilities in handling commercial plumbing issues.

Explanation of Emergency Services

One standout feature of Hard Times Plumbing is their commitment to being available 24/7 for emergency services. In plumbing, emergencies can strike at any time, and having a reliable service provider that can respond swiftly is crucial.

Hard Times Plumbing also boasts a complete emergency response vehicle set up to make repairs on the spot, any time of the day or night. This readiness to respond to emergencies underscores their dedication to providing timely and efficient services to their customers.

In conclusion, Hard Times Plumbing provides a comprehensive range of services, from basic repairs to more specialized services like trenchless line replacement. Their 24/7 availability for emergency services further cements their commitment to meeting their customers’ needs promptly and effectively.

Question 2: What Are the Payment Options at Hard Times Plumbing?

Choosing a plumbing service is not just about the range of services offered or their availability; it’s also crucial to understand their payment options. Knowing what payment methods are accepted can help you plan and budget effectively.

Acceptance of Credit Cards

Hard Times Plumbing offers a flexible payment method to accommodate the needs of its customers. They accept credit cards, which can be particularly useful in case of unexpected plumbing emergencies that may strain your budget. This method provides a convenient and quick payment solution, ensuring a hassle-free transaction process.

Acceptance of Cryptocurrency

In line with the rise of digital transactions, Hard Times Plumbing also accepts cryptocurrency payments. This option is a testament to their commitment to embrace modern payment solutions, providing a seamless and secure transaction experience for tech-savvy customers.

Information on Military Discounts

Recognizing the service and sacrifices made by our military personnel, Hard Times Plumbing offers military discounts. This initiative underlines their appreciation and respect for military members, providing them with cost-effective plumbing solutions.

In conclusion, Hard Times Plumbing offers a variety of payment options, including credit cards and cryptocurrency, and provides military discounts. Their flexible payment methods cater to a wide range of customers, ensuring a smooth and hassle-free transaction process.

Question 3: What Are the Qualifications of Hard Times Plumbing?

When it comes to entrusting someone with the plumbing system of your home or business, you want to ensure they have the necessary qualifications. Hard Times Plumbing meets this criteria with their professional licensing, extensive experience, and qualified management.

Information on Licensing

Licensing is a crucial factor to consider when hiring a plumbing service. It assures you that the service providers have met the required industry standards and follow the set guidelines. Hard Times Plumbing operates in an industry that may require professional licensing, bonding, or registration. We encourage you to check with the relevant agency to be certain any requirements are currently being met. This provides an additional level of security and protection, both for you and for the plumbing service providers.

Experience and Years in Business

Experience is another critical consideration in the plumbing industry. An experienced plumber can diagnose and resolve issues more efficiently, saving you both time and money. Hard Times Plumbing has an impressive 13 years of business under their belt, having started locally on 5/10/2010. This wealth of experience equips them with the necessary skills and insights to handle a wide range of plumbing issues, from simple fixes to complex installations.

Information on the Owner, Eric Erwin

The quality of a plumbing service often reflects the competency of its management. Eric S. Erwin, the manager of Hard Times Plumbing, has successfully maintained the business’s good standing in the industry. His active involvement in the company’s operations ensures that the team adheres to high standards of service and professionalism.

Hard Times Plumbing’s qualifications are a testament to their commitment to quality and customer satisfaction. By choosing their services, you’re opting for a team that’s professionally licensed, experienced, and managed by a dedicated individual.

Question 4: What is the Availability of Hard Times Plumbing?

When dealing with plumbing emergencies, immediate response is crucial. At Hard Times Plumbing, we understand this urgency, hence our commitment to offer 24/7 availability. This means that whether it’s a sudden leak, a burst pipe, or any other plumbing emergency that could occur at any hour of the day or night, Hard Times Plumbing is always ready to respond.

With their round-the-clock availability, they ensure clients never have to endure prolonged inconvenience due to plumbing issues. This aligns with the understanding that plumbing emergencies can occur at any time, and homeowners need access to reliable and efficient plumbing services even during odd hours.

Coverage Area Including Haltom City and Surrounding Areas

The effectiveness of a plumbing service is not just about how quickly they can respond, but also how wide their coverage area is. When it comes to Hard Times Plumbing, their service area is quite extensive.

Specifically, they serve both residential and commercial clients in Haltom City, Richland Hills, North Richland Hills, Hurst, Bedford, Fort Worth, Arlington, Euless, Colleyville, Keller, Dallas, and all DFW Surrounding Areas. This vast coverage ensures that they can provide their high-quality, prompt plumbing services to a wide range of clients.

Having a plumber that serves a wide area is beneficial as it increases the likelihood of fast response times. No matter where you’re located within these areas, you can be assured that Hard Times Plumbing is ready to provide you with the plumbing solutions you need.

In conclusion, Hard Times Plumbing’s 24/7 availability and wide service area make them an excellent choice for any plumbing needs. Regardless of the time or your location, they are ready and able to provide quality, prompt service.

Question 5: What Should I Expect in Terms of Customer Service?

Customer service is a cornerstone of any business, and in the plumbing industry, it’s no different. When dealing with plumbing issues, the last thing you need is a service provider who doesn’t prioritize your needs. That’s why it’s important to understand what level of customer service you’re likely to receive before hiring a plumbing service.

Importance of Customer Service in Plumbing

A plumbing company’s customer service can make or break your experience with them. Excellent customer service means timely responses, clear communication, respect for your property, and a willingness to go the extra mile to ensure your satisfaction.

Particularly, in emergency situations, you need a team that responds promptly and handles the issue professionally. After all, a quick response can often be the difference between a minor inconvenience and a major disaster.

Hard Times Plumbing’s Commitment to Exceeding Expectations

Hard Times Plumbing is committed to exceeding customer expectations. They aim to provide the best service by ensuring that every client receives the highest quality work. They understand that every plumbing issue, whether minor or major, can be a hassle for homeowners and businesses.

Based on the information on their website, Hard Times Plumbing not only offers a wide range of residential and commercial plumbing services, but they also strive to surpass expectations by ensuring that each client gets the best service possible. This is reflected in their promise to provide a free phone consultation to explain all available options, allowing you to choose the scope of work that’s right for your home or business.

Free Phone Consultations Offered by Hard Times Plumbing

One of the standout features of Hard Times Plumbing’s customer service is their offering of free phone consultations. This allows you to discuss your plumbing concerns, understand your options, and make informed decisions without any financial commitment. This is a clear indication of Hard Times Plumbing’s commitment to transparency and customer satisfaction.

When it comes to your home’s plumbing system, don’t settle for anything less than the best. Make sure you ask the right questions before hiring a plumbing service to ensure that you’re making the best choice for your needs.


Recap of Key Points

As we’ve explored in this article, understanding the range of services, payment options, qualifications, availability, and customer service approach of a plumbing service is critical before you make a hiring decision. Specifically for Hard Times Plumbing, we’ve highlighted their wide range of residential and commercial services, including emergency services, and their commitment to use high-quality parts and equipment. We’ve also discussed their availability in Haltom City and the surrounding areas, and their dedication to providing exemplary customer service, including offering free phone consultations.

Final Thoughts on the Importance of Asking Questions Before Hiring a Plumbing Service

In conclusion, asking the right questions can not only help you make an informed decision but also ensure you receive the best possible service for your specific needs. When it comes to the complex and often urgent issues related to plumbing, there’s no room for compromise.

At Go Pro Plumbing, we understand that you need efficient, reliable, and professional service. That’s why we’re always ready to answer any questions you may have, provide expert advice, and offer immediate solutions to your plumbing problems. We also offer a comprehensive range of residential and commercial plumbing services, and consistently strive to exceed your expectations with our exceptional customer service.

Ensuring the health and functionality of your plumbing system is an essential part of maintaining your property and ensuring the safety of your water supply. So, when it comes to choosing a plumbing service, don’t settle for anything less than the best.

To learn more about our services, explore our blog for more tips and advice on plumbing. If you’re facing a plumbing issue right now and need immediate assistance, don’t hesitate to contact us. We’re here to help!

Category: Home Maintenance